Order issues
Customers should contact AP Logistics promptly if an order arrives damaged, incorrect or incomplete. Each issue is reviewed based on the product condition and agreed order terms.

What to do when an order needs attention.
Customers should contact AP Logistics promptly if an order arrives damaged, incorrect or incomplete. Each issue is reviewed based on the product condition and agreed order terms.
Refund eligibility depends on the payment status, sourcing stage, product condition and agreed transaction terms. Customers can contact AP Logistics for assistance.